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How parimarch Handles Your Personal Data

This Privacy Policy sets out exactly what personal data parimarch collects when you open an account, make a deposit via UPI or Paytm, or contact our support team…

Data collected only as neededEncrypted account storageUPI & Paytm transaction privacyYour right to request data deletionIndia-region data practices

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What We Collect and Why We Collect It

parimarch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you create an account on parimarch, we collect your name, email address, contact number, and payment identifiers such as your UPI handle or Paytm-linked mobile number. This data lets us process deposits and withdrawals, verify your identity in line with applicable law, and deliver account-related

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communications. We do not sell your personal data to third parties. Data shared with payment processors — including PhonePe and Paytm gateway partners — is limited strictly to what is required to complete each transaction. Our data practices apply to accounts where access is permitted under
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local law, and we adjust retention and processing obligations accordingly. You may withdraw consent for non-essential data use at any time by writing to our privacy team.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the personal data we hold about you, our privacy team is reachable through multiple channels.

Email Privacy Team Write to our dedicated privacy address with your registered email and the nature of your request. We aim to acknowledge all data queries within one business day and resolve them within seven.

Live Chat Support Open the chat widget inside your parimarch account and select the Privacy or Data topic. Our agents can raise a formal data request on your behalf and share a reference number for tracking.

In-Account Data Portal Log into your account, head to Settings, and find the Data & Privacy section. From there you can download a copy of your stored data or submit a deletion request directly without contacting support.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

Every layer of your account — from the login screen to the withdrawal confirmation sent to your PhonePe or Paytm number — is covered by the practices described below.

Encrypted Data Storage

All personal data, including your UPI handle and contact number, is stored using AES-256 encryption at rest. Access to stored records is restricted to authorised personnel only, logged and audited on a regular schedule.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit. You can manage cookie preferences from your browser settings at any time; disabling analytics cookies does not affect your account access.

Account Security Practices

Login attempts trigger rate-limiting after repeated failures. Two-factor authentication via your registered mobile number adds a second layer before any withdrawal request linked to Paytm or PhonePe is confirmed.

Data Retention Schedule

We retain active account data for as long as your account remains open. After an account is closed, transaction records are kept for the period required by applicable financial regulations, then securely deleted.

Third-Party Data Sharing

We share your data only with payment processors (UPI rails, Paytm, PhonePe) and identity-verification partners where required. We do not share your data with advertisers or unrelated third parties under any circumstances.

How to Request Changes

To correct inaccurate data, update your contact number, or request full account deletion, use the in-account Data & Privacy portal or email our privacy team with your account email as the subject line.

Common Questions About Your Privacy on parimarch

The questions below cover the data rights you hold as an account holder, how we handle specific scenarios like payment data and cookies, and the steps to take if you believe your data has been handled incorrectly. If your question is not listed, reach our privacy team via the channels in the section above.

We collect your name, email address, mobile number, and date of birth during account creation. If you deposit via UPI or Paytm, we also store the payment identifier needed to route funds back to you on withdrawal.

Payment identifiers such as your UPI VPA or Paytm-linked number are stored in encrypted form and used only to process your transactions. We do not share this data with parties outside our payment processing chain.

Yes. Log into your account, go to Settings, and open the Data & Privacy section to download a structured copy of your stored data. Alternatively, email our privacy team from your registered address and we will send it within seven business days.

Submit a deletion request through the Data & Privacy section in your account settings or by emailing our privacy team. We will delete non-essential data immediately; transaction records required by law are retained for the legally mandated period before deletion.

We use session cookies for login continuity and analytics cookies to improve our pages. Analytics cookies can be disabled in your browser settings without affecting your ability to log in or make deposits via PhonePe or UPI.

Email our dedicated privacy address or use the in-account chat and select the Privacy topic. We will investigate within two business days and provide a written response. If unsatisfied, you may escalate to the relevant data protection authority in your jurisdiction.

This policy covers data collected through accounts opened in regions where access is permitted under local law. If you access the platform from a jurisdiction where it is not permitted, we are not in a position to process or support your account data.

How parimarch Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security

Encrypted Data Storage

Cookie Usage

Account Security Practices

Data Retention Schedule

Third-Party Data Sharing

How to Request Changes

Common Questions About Your Privacy on parimarch

01 What personal data does parimarch collect when I open an account?

02 How is my UPI or Paytm payment data stored?

03 Can I request a copy of the data parimarch holds about me?

04 How do I ask parimarch to delete my personal data?

05 Does parimarch use cookies, and can I turn them off?

06 Who do I contact if I think my data has been mishandled?

07 Does this Privacy Policy apply if I access parimarch from outside India?

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