Reference

Legal terms for India accounts

Our legal page gives you one place to read the terms that apply when you open an account, access Baccarat, Fruit Rainbow or the wallet, and use UPI…

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parimarch Legal terms for India accounts
CONTACT ROUTES

Policy contacts for India accounts

Legal questions need the right route, not a generic chat thread. Use the account email linked to your wallet when you contact us, and include the date, payment method, game round or…

Legal help email Send account-law questions from your registered email so we can match your message with account records. Add the relevant clause, date and payment reference if the matter involves UPI, Paytm or PhonePe.
Chat case log Use live chat when you need a case number for a policy issue. Our team can record the concern, ask for basic proof and move the matter to the team that handles legal records.
Data request path For data access, correction or deletion requests, tell us which account field is involved and why the change is needed. We may ask for identity proof before making any account-level change.
RECORD CARE

Data and cookie handling in India

We treat legal records as part of the account, not as loose chat history. That means wallet logs, session data, device markers, cookie choices, identity checks and dispute messages are stored with…

Data we collect

We collect account details, contact data, login records, wallet entries, game round identifiers and messages you send us. These records help us manage contracts, verify ownership and answer legal requests tied to your account.

Cookie choices

Cookies help keep sessions active, remember language choices and protect accounts from unusual access. You can adjust browser settings, but some account and security functions may not work as expected without core cookies.

Account security

We use password checks, OTP flows and device signals to reduce account misuse. If a login looks unusual, we may ask for extra confirmation before allowing withdrawals or account-detail changes.

Retention periods

We keep records for legal, tax, payment and dispute reasons, then remove or reduce data when it is no longer needed. Some wallet and identity records must remain for prescribed compliance periods.

Payment records

UPI, Paytm and PhonePe entries are stored with timestamps, reference numbers and account links. These records help us check deposits, withdrawals, refunds and claims about a failed or duplicated transaction.

Change requests

You can ask us to correct spelling errors, update contact details or explain a stored record. We may refuse changes that hide transaction history, conflict with law or weaken account ownership checks.

Legal questions before you join

These answers explain the legal side of your account before you start. They cover access, stored data, cookies, payment records, withdrawal checks and how to contact us about a policy concern. If your question involves a live account, use your registered email so we can connect the request to the right record.

The account terms, privacy policy, cookie policy and payment rules apply together. If you use Baccarat, Football Strike, the wallet or support channels, the same account contract and record rules follow that activity.

Access and eligibility depend on local law and are available only where local law permits. If your region, payment route or identity status does not meet our checks, we may restrict account access.

We keep transaction references, timestamps, account links, status changes and any messages you send about the payment. Similar records are kept for Paytm and PhonePe so deposits and withdrawals can be checked.

Yes, you can ask us to correct inaccurate account details. We may request identity proof, and we cannot change records in a way that hides payment history, game round logs or legal obligations.

Cookies support login sessions, security checks, language settings and fraud monitoring. You can change browser settings, but disabling core cookies may affect account access, cashier steps and identity confirmation.

Send the concern through the legal help email or ask chat for a case number. Include your account email, date, payment reference or clause so the correct team can check the record.

Withdrawal records are kept for the period needed to meet payment, tax, dispute and legal duties. When those duties end, we remove or reduce data according to our retention process.

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